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Customers Reviews
We did the Great CHIANTI Wine Private tour from Lucca. Thank you so much for our wonderful guide Tanya. She was fantastic! She was very knowledgeable and so easy to talk with...it was like traveling with a dear friend. She made our visit very special.  When ever in Italy again we will call your agency for tours and a guide, and if in this area, we would love to travel again with Tanya.
Kenalyn Cromwell, USA
We did the Chianti WINE and Vinci tour from Montecatini and had the best afternoon ever! We were with a 6-person family group and our guide Tania made sure the children and less able of the group were able to take part in every aspect. She explained all kinds of information to us as we drove to Vinci then expertly guided us through the town. There was plenty of time to have a look around, have a refreshment or browse in the shops before it was time to move on to the vineyard. What an experience that was! To be able to taste the olive oil and wine directly from manufacture was a joy. The company, including both Tania and Rosa, made a good experience great. We even managed a sing-song in the bus to Italian songs on the way home. If you have a few hours to spare then please treat yourself to this trip.
Tracey Powell, USA
Canyoning was amazing experience! It was beautiful, enjoyable and challenging, and our guide was great: very professional and at the same time very friendly and entertaining. We really had a great time! All the best to the future and I really hope to come back one more time with you.
Martin Mecko, Prague

GENERAL CONDITIONS


GENERAL CONDITIONS for PACKAGES and TOURS

Cancellation Policy for Tours

Come&See Italy organizes and carries out the excursions presented in this program on the basis of the administrative authorization of Pistoia Province, n. 16906 The program conforms to the text established according to the D.L. 111/95, approved by EEC regulation n. 90/314.
• Bookings are subject to place availability. All group excursions are organized for a minimum of 10 participants.
• Cancellations of excursion bookings made to the organization at least 7 days prior to the day booked for the excursion will not be penalized. From 7 to 4 days prior to the excursion, 50% of the fare will be payable; less than 72 hours prior to departure time of the tour the payment should be made in full for the excursion and no reimbursement will be granted.
• No reimbursement will be granted to any client who is not at the place of departure at the time established; similarly, no reimbursement will be granted to clients who lose contact with the guide or who do not complete the excursion.
• If for any reason the organization cancels the excursion, the client can claim reimbursement only of the sum paid.
• The organization cannot take responsibility for damage caused by third parties or for reasons beyond their control, and cannot be held responsible for the loss of valuables or objects during excursions.
• Any complaint by the client must be communicated in writing to Come&See Italy within and no later than 10 business days after the date of the tour.

Cancellation Policy for PACKAGES

• At the moment of the booking - 30% non refundable.
• Cancellation made from 30 days to 15 days prior to the arrival or beginning of package and tourist service, will be penalized with 50% of the fare.
• Less than 15 days, no refund will be possible.
• No refund for nights or services you didn’t use

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